hey’re one of the best in the cloud telecom 
business, and they’ve got the awards to prove it.
We have to give a shout-out to founder and CEO Gordon O’Neill, a diamond geezer who has sponsored our annual Splash Of Colour kids art competition year after year. 
Based in Greystones, County Wicklow, Goldfish.ie provide VoIP services to businesses across Ireland and abroad, helping them move their telecoms systems from traditional landline systems to cloud-based VoIP (Voice over IP) solutions.
Goldfish.ie forms part of a network that handles over 65 million phone calls every year and is the first Irish telecoms company to be approved as a telecoms partner by Indian CRM company Zoho for their PhoneBridge integration. They have additional integration options with other leading CRM systems such as Salesforce and SugarCRM.
Goldfish.ie’s services operate very much like a traditional phone system, with extra inclusive features built in. There is no fixed-term contract, no installations & no set up charges. Customers can simply connect their VoIP devices (whether that is a VoIP handset, a VoIP softphone or a smartphone app) to the Internet and be up and running in no time. This allows their customers to operate from any location or even on the move. 
Goldfish.ie also provide extra services such as Call Recording, IVR Menus and a Virtual Receptionist service that ensures your calls will be answered on your company’s behalf in a professional and efficient manner.
This gives customers the best bang for their buck, with drastically reduced costs and no need for specialist equipment. Should any problems arise however, customers can rely on an experienced support team that can help out in any given situation.
Their predictive dialler uses a self-adapting algorithm that guarantees agents will speak to the optimal number of customers. Entirely cloud-based, it is perfect for the new normal of remote working.